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Services Operations Trainee Jobs in India - A Client of TeamLease Skills University

Services Operations Trainee
A Client of TeamLease Skills University
A Client of TeamLease Skills University
Last Date 13 Aug 2020
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A Client of TeamLease Skills University - Job Details

Date of posting: 14 Jun 20

Dear Candidates,


We have opening for a Leading Water Purifier Company based out at Lal Tapper Dehradun. Our client is looking for Candidates with ITI any Trade & 12th pass out.

The Selected Candidate will be deployed as a NEEM Trainee. through TeamLease Skills University and will get Stipend of Rs.8500 Per Month.(In hand). They will covered Under necessary Insurance policy.


Job Role in little detail



JOB TITLE: BPST - Service 

DIVISION: Service Operations

REPORTS TO: BP and GL


ESSENTIAL JOB FUNCTIONS


  • Maintaining 6 Calls Per Day Productivity
  • 85% Attendance to be maintained per month 
  • Attend Customer Service Request [Complaint] [minimum 85% to be completed by same day]
  • Documentation of all activities on field as per company process 
  • To raise the bill as per MRP of spares and ensure the payment collected from customers are submitted to BP same day
  • Renew Annual Maintenance Contract from In Warranty & In Contract customer 30 days prior to end date of Warranty/ Contract
  • Follow up with customer who have not renewed Annual Maintenance Contract (AMC) and renew the same and update feedback in case AMC is not taken 
  • Update customer feedback in mobile app. or in SRAF / History card as the case applicable 
  • Update customer contact details like mobile ,Email IDs and validate existing mobile number on every transaction with customer
  • To Sell Attachments (for better performance of the unit)like Pump Attachment, Pressure Reducing Valve, Iron Remover, Ironil, Miracle (Heavy Metal remover) etc
  • To complete the activity in Mobile after job completion. For spares requirement also, Technician has to raise indent
  • Report to BP office in the evening and submit tool kit with spares and documents to BP including defective spares
  • Drop door lock card at the door in case if customer is not at home during any visit 


Interest Person Share your updated Resume gaurav.mittal@teamlease.com


Regards

Gaurav Mittal

8860001174

Job Summary

Job Type : Apprenticeship
Job Category :
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 1 Years )

About A Client of TeamLease Skills University

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