Shift Supervisor Jobs Opening in ITC LIMITED Agri Busiess Division ILTd at Guntur
Floor Supervisor
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Job Description
Floor Supervisor – Job Description
Company: ITC Limited
Department: Operations / Housekeeping / Production (depends on division)
Reporting To: Floor Manager / Operations Manager
Job Summary
The Floor Supervisor is responsible for overseeing day-to-day operations on the assigned floor or section. This role ensures smooth workflow, maintains quality and service standards, supervises staff, and ensures compliance with company policies and safety guidelines.
Key Responsibilities
1. Team Supervision
Supervise and guide floor staff during shifts.
Assign duties and monitor task completion.
Train new employees on operational procedures and service standards.
2. Operational Management
Ensure smooth functioning of the assigned floor or department.
Monitor productivity and efficiency of staff.
Coordinate with other departments for seamless operations.
3. Quality & Service Standards
Ensure company quality standards are maintained.
Inspect work areas, equipment, and service delivery.
Address customer or internal complaints promptly.
4. Safety & Compliance
Ensure compliance with company policies and safety procedures.
Maintain cleanliness and hygiene standards.
Report incidents or operational issues to management.
5. Reporting & Documentation
Prepare daily operational reports.
Track staff attendance and shift schedules.
Maintain inventory or supplies for the floor if required.
Required Skills
Leadership and team management
Communication and interpersonal skills
Problem-solving ability
Time management
Attention to detail