Job Description
- Answering customer inquiries and listen to their problems/asks
- Troubleshooting customer reported problems – Remote support and On-site support.
- Identifying root causes for the problems and taking corrective and preventive steps.
- Installation of OS and software.
- Providing training to the customer on software and solutions.
- Product demonstration to customers.
- Generating problem reports, logging issues, escalation of critical issues.
Required Skills:
- Good reasoning and analytical skills
- Good listening skills
Job Particulars
Role engineer core non it
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id976681
Job Category Core Technical
Locality Address Alaknanda , Anand Vihar , Ashok Vihar, Aurobindo Marg , Delhi-Others
State Delhi
Country India
About Company
JSGrow
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