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Social Media Associate Jobs in Delhi - ODCEM Technologies

Social Media Associate
ODCEM Technologies
Other Graduate, BBA/BBM, BCA, BE/B.Tech, B.Com, BA
18000 - 23000 Per Month
ODCEM Technologies
Last Date 02 Feb 2020
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ODCEM Technologies - Job Details

Date of posting: 04 Dec 19

General Summary OF JD:

The Social Media Specialist is responsible for engaging and responding to customers’ queries, complaints, feedback, appreciation etc. on social media.

Key Accountabilities:

- Handling social media channels for our clients which include responding to the mentions across social media channels.

- Report any mentions that require client intervention and ensure a timely and adequate response.

- Raise tickets and bucket mentions in the correct category for reporting.

-  Ensuring seamless communication with clients so that all responses posted to the customers are in line with client’s persona.

- Gather broad insights about each client, the kind of mentions (complaints/queries/feedback) by their customers and report the same

Knowledge, Skills and Abilities:

- Working knowledge of social media platforms including but not limited to Facebook, Twitter, and LinkedIn etc.

- Strong written and verbal communication, ability to identify situations and draft suitable responses.

-    Ability to handle irate customers on social media.

- Knowledge of best practices to be followed while responding on social media is an added plus.

Experience/Education:

-   Graduate with strong verbal and written communication.

-   Experience in a similar domain would be a plus.

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : Others
Hiring Process : Face to Face Interview
Who can apply : Freshers

About ODCEM Technologies

About OneDirect:

OneDirect is a Sequoia capital funded 200+ people enterprise software company headquartered in Bangalore and has offices in Mumbai and Delhi.

We build products that enable fortune 1000 companies in improving customer experience across all touch points. Our solutions are used by some of the largest enterprises in India like the Indian railways, Kotak, Dominos, Daikin, DishTV, Tatasky, Paytm, Hitachi, PVR, Indigo, MakeMyTrip, Oyo, Vistara and many more

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ODCEM Technologies recruiting Social Media Associate candidates nearby Delhi.ODCEM Technologies vacancies for Social Media Associate is recruited through Written-test, Face to Face Interview etc.
ODCEM Technologies Company recruits a lot of candidates every year based on the skills . The candidates with Other Graduate, BBA/BBM, BCA, BE/B.Tech, B.Com, BA are selected to full fill the vacancies in Others job field. The candidates nearby Delhi can apply for Social Media Associate position in ODCEM Technologies. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the ODCEM Technologies recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of ODCEM Technologies and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of ODCEM Technologies and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in ODCEM Technologies and near your city and get a secured career.