Software Support Executive Jobs in Delhi - US Technosoft Pvt Ltd
Job Description
Job Description
Will be the first point of contact of the company and provide comprehensive support via Phone and Email and Live Chat. Install, train, and implement product at various customer machines via remote access software and ready for travel for demo and post-sale support.
Roles & Responsibilities
- Be able to understand nature of client issues and resolve them in timely and efficient manner.
- Responsible for resolving client issues via Phone and Live Chat, Email and Remote software.
- Self-motivated and be team player.
- Maintain policies and procedures when working with clients and provide appropriate information.
- Collaborate with team members on knowledge transfer, procedures and standards.
- Maintain accurate records of daily communications and issues resolved.
General Skills
The successful applicant will possess:
- Demonstrated initiative and ability to be productive without supervision
- Good communication skills
- Good organizational skills with ability to priorities and meet deadlines under pressure
- Ability to quickly grasp and understand new tasks and ideas
- Possess a strong desire for self-improvement and advancement
- Possess a strong and active interest in IT generally
Job Particulars
Role it software engineer
Education BCA
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id247066
Job Category IT/Software
Locality Address Preet Vihar
State Delhi
Country India
About Company
US Technosoft a custom software
development and business consulting company that provides business consulting
and technology services to its clients. US Technosoft an IT solution provider
and integrator came in inception since 1999, had worked major for Indian
Government sector since then. US Technosoft had also stepped into corporate
sector with a range of ERP/Automation software products which play crucial role
for a specific set of Industries. To know more about US
Technosoft visit / or
call
us at 011-22412700
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