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Software Support Executive Jobs in Hyderabad - Froogal

Software Support Executive

Froogal
Expired

Posted: 09 Aug 17

Job Description

  • You will provide engineering expertise to troubleshoot, modify and engineer software solutions and configurations to ensure the product/ solution performs within optimal design specifications. 
  • You will Investigate bugs, other issues and coordinate with the development team and fix them and verify changes to ensure continued operability of the software solution.
  • You will demonstrate continuous improvements and increased efficiency to the software or business processes by utilizing Software Engineering tools, innovative techniques and the reuse of existing solutions to the existing and new clients.
  • You will contribute to meeting the SLAs and KPIs as applicable for the account and unit.
  • You will communicate with customers to enhance the understanding of customer feedback, and follow-up that an appropriate resolution has been provided.

Job Particulars

Role others
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id331427
Locality Address
State Telangana
Country India

About Company

We help brands stay connected with their customers Happy & Loyal - for Life!
Froogal drives revenue for brick-and-mortar businesses by collecting critical
customer data, then using it to deliver automated, personalized marketing campaigns
that drive real ROI. We automate Customer Loyalty, Feedback and engagement marketing to help brands build deeper relationship with their customers
Froogal for Consumers help one to pay all their bills and redeem their rewards easily using their mobile while Dining or Shopping at their favorite merchants or retail outlets, Which gets them rid of carrying cash and cards such as debit/credit cards and even punch cards/loyalty cards with their favorite brand.
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