Software Support Executive Jobs in Surat - Infosoft Solutions
Job Description
Job Summary
- Responsible for the following schedules/resolving customer cases and abide by the prescribed norms.
- Maintain the highest level of technical and process expertise, specific to the industry, client processes, applications/utilities and products.
- Maintain the highest level of soft-skills and telephone etiquette. Handle cases/schedules and escalations appropriately.
- He/She is supposed to maintain 100 % quality in terms of documenting the cases with the required information(complete and detailed documentation of the resolution and the root cause)
- Reporting to work on all the scheduled day and not taking an unplanned absenteeism.
- Follows & Promote the company culture, its vision & values.
Job Particulars
Role others
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id608829
Job Category Diploma , BSc/BCA/BBM , Analyst / Analytics , Logistics / Transportation
Locality Address
State Gujarat
Country India
About Company
Software Development Company
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