Software Support Specialist Jobs Opening in Adithya IT Solution Pvt Ltd at Salem
Job Description
A Software Support Specialist provides technical assistance and support to clients using a specific software product, ensuring seamless functionality and addressing issues promptly. They handle inquiries, troubleshoot problems, and guide users through software features and troubleshooting steps.
- Qualification: BE/BTech/MCA
- Experience: 0 – 1 years
REQUIREMENTS
- Troubleshooting and Problem-Solving: Diagnosing and resolving software issues reported by clients.
- Customer Support: Responding to inquiries, questions, and concerns via various channels (phone, email, chat).
- Software Guidance: Providing instructions on software usage, features, and best practices.
- Installation and Configuration: Assisting with software installations, updates, and configuration.
- Knowledge Base: Contributing to or maintaining a knowledge base of common issues and solutions.
- Escalation: Identifying and escalating complex issues to higher-level support or development teams.
- Communication: Maintaining clear and effective communication with clients and internal teams.
- Documentation: Creating and updating documentation, including user guides and troubleshooting guides.
More information about this Software Support Specialist Job
Please go through the below FAQs to get all answers related to the given Software Support Specialist job
- What are the job requirements to apply for this Software Support Specialist job position?
- Ans: A candidate must have a minimum of 0 to 1 year experience as an Software Support Specialist
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BE/B.Tech, MCA
- What are the salary requirements for this job?
- Ans: The salary range is between 20000 and 25000 Monthly. The Salary will depend on the interview. This Software Support Specialist is a Full Time in Salem.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Software Support Specialist is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Software Support Specialist position?
- Ans: There are immediate 1 job openings for Software Support Specialist in our Organisation.
Job Particulars
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id2665770
Job Category Tech Support
Locality Address
State Tamil Nadu
Country India
About Company
Adithya IT Solution Pvt Ltd Salem
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