Solution Consultant-BPO-Retail/CPG Jobs in Pune - Tech Mahindra

Solution Consultant-BPO-Retail/CPG
Tech Mahindra
Tech Mahindra
Last Date 10 May 2021
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Tech Mahindra - Job Details

Date of posting: 10 Mar 21

Solution Design Architect - Presales – Retail, e-commerce, CPG - BPO

Location: Open for PAN India location

Experience: 7-15 Years

  • Work as a Solution Design Architect, and conceptualize solutions that integrates all aspects of organizational capability to address client's business objectives and add value to client's overall business
  • Work with onsite sales teams, in a partnership model to pro-actively research specific accounts, identify client's pain areas/business challenges, and design appropriate solutions for pro-active proposals.
  • Convince internal and client stakeholders on the challenges identified and how the proposed solution benefits the client
  • Work with Sales, Delivery, Pricing, Transition teams to address reactive pursuits (RFX- s) and lead solution design activities

Skills Required :

  • Excellent understanding of the pre-sales and solutions domain in Retail, e-commerce and CPG industry domain
  • Should have sound knowledge of various levers that go into creating winning solutions
  • Should have managed Contact Centre / Front office RFX in Retail / CPG domain
  • Should be able to co-relate client requirements to various organizational capabilities that can address those requirements
  • Should have appropriate knowledge across BPO horizontal areas
  • Should understand Retail space very well both from an IT as well as BPO perspective
  • Should be able to work seamlessly with various cross-functional teams
  • Good Communication and Interpersonal Skills
  • Strong Stake Holder Management skills

Job Summary

Job Type : 0
Job Role : BPO / Telecaller
Job Category : Diploma , BPO
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3 yrs )

About Tech Mahindra

Tech Mahindra
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This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
12th Pass (HSE), Any Graduate
B.Com, BBA/BBM, BCA, BEd, BSc...
International BPO
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12th Pass (HSE), Any Graduate

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