Solution Consultant-BPO-Retail/CPG Jobs in Pune - Tech Mahindra

Tech Mahindra - Job Details

Solution Design Architect - Presales – Retail, e-commerce, CPG - BPO

Location: Open for PAN India location

Experience: 7-15 Years

• Work as a Solution Design Architect, and conceptualize solutions that integrates all aspects of organizational capability to address client's business objectives and add value to client's overall business
• Work with onsite sales teams, in a partnership model to pro-actively research specific accounts, identify client's pain areas/business challenges, and design appropriate solutions for pro-active proposals.
• Convince internal and client stakeholders on the challenges identified and how the proposed solution benefits the client
• Work with Sales, Delivery, Pricing, Transition teams to address reactive pursuits (RFX- s) and lead solution design activities

Skills Required :

• Excellent understanding of the pre-sales and solutions domain in Retail, e-commerce and CPG industry domain
• Should have sound knowledge of various levers that go into creating winning solutions
• Should have managed Contact Centre / Front office RFX in Retail / CPG domain
• Should be able to co-relate client requirements to various organizational capabilities that can address those requirements
• Should have appropriate knowledge across BPO horizontal areas
• Should understand Retail space very well both from an IT as well as BPO perspective
• Should be able to work seamlessly with various cross-functional teams
• Good Communication and Interpersonal Skills
• Strong Stake Holder Management skills

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