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Solutions Engineer Jobs in Chennai - ChargeBee Technologies Private Limited

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Solutions Engineer
ChargeBee Technologies Private Limited
ChargeBee Technologies Private Limited
Last Date 28 Apr 2021
This Job is Expired

ChargeBee Technologies Private Limited - Job Details

Date of posting: 04 Mar 21
Chargebee is a subscription management platform, used by fast-growth businesses like FreshWorks, Okta and Envoy to manage and automate their recurring billing and lifecycle operations.

On a typical day, you might

You will be responsible for understanding, managing and resolving customer reported issues and deliver above-and-beyond consultative support.

Escalate issues if necessary and work closely with our engineering team to resolve those issues.

Provide customer feedback to the product management team and help them in discovering insights for the product roadmap.

Assist our sales stalwarts in converting prospects to customers.

Constantly work towards streamlining the support process by analyzing support requests and publishing solutions as blog posts, forums and FAQs.

Cultivate and sustain an in-depth knowledge of Chargebee’s products and services.

Stay active in support forums and discussions. Welcome customers, encourage participation and gradually build a valuable support community.

We hope you’ve got

Excellent communication is mandatory.

Had the privilege of serving customers for 3-5 Years (direct customer support experience).

Good understanding of programming and APIs.

A degree in Computer Science or a related technical field.

Ability to work with developers. Interacting with technical experts and developers (both internally and externally),as well as debugging and troubleshooting will be part of your everyday work.

Ability to empathize and foster genuine care, a knack of creating memorable experiences for customers, one solution at a time.

A sincere, humble and steady dedication to solving problems.

An anti-OK approach. You hate good enough. You understand that an OK service and an OK experience may lead to customer satisfaction, and that’s never enough. Instead, you focus on exceeding expectations and delivering experiences that breed customer loyalty.

Ability to manage your time and energy, in order to respond to queries promptly and effectively.

A will to work with a flexible schedule that includes weekends and holidays, as we support customers across different time zones.

A craving for working in a challenging, fast-paced and constantly evolving work environment.

Chargebee might be the opportunity you’re looking for

If you’re interested in how subscription businesses can get more efficient.

If you’re hungry to give and receive feedback, fully understanding that challenging perspectives are the only way that you can grow.

If you can bring empathy to problem solving.

If this sounds interesting but you’re not sure you'll tick all the boxes, apply anyway! There’s tons of room to grow at Chargebee.

Chargebee might be the opportunity you’re looking for 
  • If you’re interested in how subscription businesses can get more efficient.
  • If you’re hungry to give and receive feedback, fully understanding that challenging perspectives are the only way that you can grow.
  • If you can bring empathy to problem solving.

Job Summary

Job Type : Full Time
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3 yrs )

About ChargeBee Technologies Private Limited

ChargeBee Technologies Private Limited
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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ChargeBee Technologies Private Limited recruiting Solutions Engineer Experienced(0 to 3 yrs) candidates candidates nearby Chennai.ChargeBee Technologies Private Limited vacancies for Solutions Engineer is recruited through Written-test, Face to Face Interview etc.
ChargeBee Technologies Private Limited Company recruits a lot of Experienced(0 to 3 yrs) candidates candidates every year based on the skills . The candidates with ME/M.Tech, BSc, MCA, BE/B.Tech, PG Diploma, MSc, Diploma, BCA are selected to full fill the vacancies in Engineer (Core, Non-IT) job field. The candidates nearby Chennai can apply for Solutions Engineer position in ChargeBee Technologies Private Limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the ChargeBee Technologies Private Limited recruitment, candidates are mostly chosen for the department of Engineer (Core, Non-IT) . To learn more about the current jobs and other details, it is better to go through official site of ChargeBee Technologies Private Limited and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of ChargeBee Technologies Private Limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in ChargeBee Technologies Private Limited and near your city and get a secured career.