Spanish Language Expert Jobs in Kolkata - Webvio technology PVT LTD

Spanish Language Expert

Webvio technology PVT LTD

0 Years

15000 - 24000 Monthly

Expired

Posted: 29 Mar 22

Designation: Spanish Language Expert

Location: Kolkata

Required skills:

Responsiblities:

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer interactions, process customer accounts and file documents
Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Meet personal/customer service team sales targets and call handling quotas
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.