Spanish Telecaller Jobs in Kolkata - Webvio technology PVT LTD

Spanish Telecaller

Webvio technology PVT LTD

0 Years

15000 - 23000 Monthly

Expired

Posted: 29 Mar 22

Designation: Spanish Telecaller

Location: Kolkata

We are looking to hire a talented and experienced Spanish Telecaller

Required skills:

Requirements:

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer interactions, process customer accounts and file documents
Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas