Specialist - Customer Success & Sales Jobs in Bangalore - Hotelogix
Job Description
Desired Candidate Profile
- Proven work experience in sales and customer support (preferably sales)
- Demonstrable ability to communicate, present and influence
- Good experience with CRM software (e.g. Zoho CRM) and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- Serve as the lead point of contact for all escalations in customer account management matters
- Build and maintain strong, long-lasting client relationships
- Develop trusted advisor relationships with customers & key accounts
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Develop new business with existing clients and/or identify areas of improvement
- Forecast and track key account metrics (e.g. business health, system usage, customer satisfaction index etc.)
- Prepare weekly/monthly reports on account status
- Collaborate with back-end team to ensure swift & efficient onboarding
- Assist with challenging client requests or issue escalations as needed
- Ensure client retention with the team
Job Particulars
Education Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), BFA, BSW
Who can apply Experienced (1 to 3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1097688
Job Category Diploma , 1 to 3 Yr Exp , Sales and Marketing
Locality Address
State Karnataka
Country India
About Company
Hotelogix
About Hotelogix
Incorporated in March 2008, Hotelogix provides a cloud-based Property Management System to small & midsize Hotels which includes (B&Bs, City Hotels, Serviced Apartment, Guest House, Multiple Properties). The aim is to provide an experience with increased efficiency and reduced dependency on manpower with our hotel property management system.
Incorporated in March 2008, Hotelogix provides a cloud-based Property Management System to small & midsize Hotels which includes (B&Bs, City Hotels, Serviced Apartment, Guest House, Multiple Properties). The aim is to provide an experience with increased efficiency and reduced dependency on manpower with our hotel property management system.
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