Sr Application Support Engineer Jobs Opening in For a Client of TeamLease Digital at Bengaluru
FEATURED JOBSr Application Support Engineer
700000 - 1400000 Yearly 
Job Description
Fundamental understanding of IT service management and ITIL business process.
Experience in handling L2 support activities and Ability to document & troubleshoot the errors
Experience in working with Service NOW or any other ticket handling systems Experience in working with Automotive domain will be an added advantage
Monitor infrastructure components (servers, networks, databases, cloud services) using tools like Splunk, ELK Stack, Prometheus, Grafana, etc.
Experince to Datalog added advantage
Analyze system logs to identify and resolve performance bottlenecks, errors, and security issues.
Respond to incidents and service requests, ensuring timely resolution and documentation.
Collaborate with different teams like Application Development, Cloud, and Security teams to maintain system reliability and performance.
Logical approach and excellent problem-solving skills.
Willing to work in 1st/2nd or General Shifts, also need basis willing to work on public holidays
Understand requirement and functionality of the application
Good communication skills
Prior experience of end users discussions
Job Responsibilities:
⢠Providing L1 & L2 support for Daimler Truck Engineering applications
⢠Effectively participate in end user discussions, client calls and meetings
⢠Support build and release operations.
⢠Maintain and improve monitoring dashboards and alerting mechanisms.
⢠Perform root cause analysis and contribute to post-incident reviews.
⢠Automate routine monitoring tasks and reporting using scripting (e.g., Python, Bash).
⢠Document standard operating procedures and troubleshooting guides.
