Sr Customer Care Executive Jobs in Gurgaon,Mumbai,Delhi - Votiko
Sr Customer Care Executive
Votiko
1 to 3+ Years 
15000 - 35000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 05 Apr 22
Job Description
We’re looking for a talented and passionate individual to join our company and to lead the customer service team to greater heights.
You’ll supervise approximately 10 full-time employees who are in contact with our customers (both businesses and individuals) in person and via email, phone, live chat and other methods.
Responsibilities:-
- Work closely with the team, motivating and coaching them
- Ensure training and development plans are maintained for all team members
- Manage the fair and consistent application of performance management and disciplinary measures as necessary.
- Lead and inspire a team of sales agents to deliver excellent levels of individual/team performance and customer satisfaction
Team management experience:-
- Coaching and communication skills
- Minimum of 1 years’ experience within a contact center environment as a Team Manager
- Experience within customer services
- Excellent leadership and communication skills
- Strong coaching and people-development skills through call listening, quality feedback, etc.
- Ability to deal with demanding customers and escalations
- Energetic and motivating individual
- Creative thinking.
Location: Surat
Salary: ₹15,000 to - ₹35,000 /month
Experience :- 1 year to 4 Year as a Team Leader/Supervisor
Working Days- Monday to Saturday
Job Particulars
Role bpo telecaller
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Experienced (1 to 3+ Years)
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1462336
Job Category Diploma , BPO , 1 to 3 Yr Exp , Work from Home
Locality Address Alaknanda , Moti Nagar , Sector 21, Gurgaon , Grant Road , Mumbai-Others
State Haryana, Maharashtra, Delhi
Country India
About Company
Votiko
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