Sr. Customer Support Associate Jobs in Mumbai - Equinox

Sr. Customer Support Associate
2 to 3+ Years
20000 - 45000 Per Month
Last Date 19 Jun 2018

Equinox - Job Details

Date of posting: 20 Apr 18

  • Work on providing new sales opportunities through inbound lead generation through website traffic.
  • Deal with wide range of queries related to Product-Technical Service.
  • Establish and maintain effective work procedures.
  • Review and ensure processes are in compliance with internal policies and external regulations. 
  • Respond to escalated issues regarding performance and quality.
  • Have proper chat etiquette, including using client verbiage and positive positioning ability to speak and type clearly and accurately.
  • Should maintain stable performance under pressure or opposition (such as time pressure, escalated customer calls); handling stress in a manner that is acceptable to others and to the organization.
  • Willingness to co-operate with others and work to the greater good.
  • Understand customer needs and requirements
  • Route qualified opportunities to the appropriate sales executives for further development and closure
  • Generate Leads and achieve monthly/quarterly targets.
  • Research visitor business profile, identify requirements which match with client services and generate interest.
  • Speak to prospects about a product/service’s different features, and answer any questions they might have.
  • Need to be able speak in a friendly way to customers and potential customers, listening to their needs and helping communicate options for them.

Job Summary

Job Type : Full Time
Job Category : Diploma,BSc/BCA/BBM,Tech Support
Hiring Process : Written-test, Face to Face Interview
Who can apply : Experienced (2 to 3+ Years)

About Equinox

Your Success – Guaranteed! For online sales and marketing consulting solutions that are guaranteed, more business owners are choosing Equinox Lifecycle Marketing over any other business consulting firm period. We are the only firm of our kind that works laterally with our clients every step of the way to ensure their particular market niche needs are met while upholding our high standards of professional excellence. If you want to be a market leader in your niche with the proven sales to back it up, let Equinox Lifecycle Marketing show you what we can do for your business today. The Solutions You Need With offices in Phoenix, Arizona and Mumbai, India and serving the global online sales community, Equinox Lifecycle Marketing was founded under the principle of offering our clients real-world solutions to all of their online business needs. We are not a sales and marketing company, instead, we offer the advice, support and consultation our clients need to help them build the online business of their dreams while encouraged sustainability through lead generation and positive business growth. Our team of experienced professionals strive to provide a higher level of service and support that our clients just can’t get anywhere else. We have the ability to customize our consultancy services to offer as much support as needed to ensure the continued success of their businesses and give our clients a better return on their investment. Equinox Lifecycle Marketing offers the best value combined with the support of our creative minds to create a solution that suits your needs and the needs of your business. Our Philosophy We believe that a company’s online market presence is an essential part of their overall sales and marketing strategies and our focus is to help the brand owners find the most effective solution to meet those needs. If effective direct lead generation and an increase in profits are important to your company, trust the experts at Equinox Lifecycle Marketing; we are standing by to serve your needs today. Connect With Us To learn more about Equinox Lifecycle Marketing and our world-class direct online business consulting services, contact us today and let one of our friendly, knowledgeable representatives assist you and answer any questions you might have.
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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Equinox recruiting Sr. Customer Support Associate Experienced(2 to 3+ Years) candidates candidates nearby Mumbai.Equinox vacancies for Sr. Customer Support Associate is recruited through Written-test, Face to Face Interview etc.
Equinox Company recruits a lot of Experienced(2 to 3+ Years) candidates candidates every year based on the skills . The candidates with 12th Pass (HSE), 10th Pass (SSC), BSc, Diploma, B.Com, BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Mumbai can apply for Sr. Customer Support Associate position in Equinox. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Equinox recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Equinox and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Equinox and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Equinox and near your city and get a secured career.