Sr. Customer Support Associate Jobs in Mumbai - Equinox
Sr. Customer Support Associate
Equinox
2 to 3+ Years
20000 - 45000 Monthly
Expired
Posted: 20 Apr 18
Job Description
- Work on providing new sales opportunities through inbound lead generation through website traffic.
- Deal with wide range of queries related to Product-Technical Service.
- Establish and maintain effective work procedures.
- Review and ensure processes are in compliance with internal policies and external regulations.
- Respond to escalated issues regarding performance and quality.
- Have proper chat etiquette, including using client verbiage and positive positioning ability to speak and type clearly and accurately.
- Should maintain stable performance under pressure or opposition (such as time pressure, escalated customer calls); handling stress in a manner that is acceptable to others and to the organization.
- Willingness to co-operate with others and work to the greater good.
- Understand customer needs and requirements
- Route qualified opportunities to the appropriate sales executives for further development and closure
- Generate Leads and achieve monthly/quarterly targets.
- Research visitor business profile, identify requirements which match with client services and generate interest.
- Speak to prospects about a product/service’s different features, and answer any questions they might have.
- Need to be able speak in a friendly way to customers and potential customers, listening to their needs and helping communicate options for them.
Job Particulars
Education Diploma, B.Com, BA, BSc, 10th Pass (SSC), 12th Pass (HSE)
Who can apply Experienced (2 to 3+ Years)
Hiring Process Written-test, Face to Face Interview
Employment TypeFull Time
Job Id411340
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Maharashtra
Country India
About Company
Your Success Guaranteed!
For online sales and marketing consulting solutions that are guaranteed, more business owners are choosing Equinox Lifecycle Marketing over any other business consulting firm period. We are the only firm of our kind that works laterally with our clients every step of the way to ensure their particular market niche needs are met while upholding our high standards of professional excellence. If you want to be a market leader in your niche with the proven sales to back it up, let Equinox Lifecycle Marketing show you what we can do for your business today.
The Solutions You Need
With offices in Phoenix, Arizona and Mumbai, India and serving the global online sales community, Equinox Lifecycle Marketing was founded under the principle of offering our clients real-world solutions to all of their online business needs. We are not a sales and marketing company, instead, we offer the advice, support and consultation our clients need to help them build the online business of their dreams while encouraged sustainability through lead generation and positive business growth.
Our team of experienced professionals strive to provide a higher level of service and support that our clients just cant get anywhere else. We have the ability to customize our consultancy services to offer as much support as needed to ensure the continued success of their businesses and give our clients a better return on their investment. Equinox Lifecycle Marketing offers the best value combined with the support of our creative minds to create a solution that suits your needs and the needs of your business.
Our Philosophy
We believe that a companys online market presence is an essential part of their overall sales and marketing strategies and our focus is to help the brand owners find the most effective solution to meet those needs. If effective direct lead generation and an increase in profits are important to your company, trust the experts at Equinox Lifecycle Marketing; we are standing by to serve your needs today.
Connect With Us
To learn more about Equinox Lifecycle Marketing and our world-class direct online business consulting services, contact us today and let one of our friendly, knowledgeable representatives assist you and answer any questions you might have.
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