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Sr. Manager/Manager Customer Service Jobs in Chennai - Group Discount

Sr. Manager/Manager Customer Service
Group Discount
Any Graduate, Any Post Graduate
3 Years
Sr. Manager/Manager Customer Service Jobs in Chennai - Group Discount
Last Date 10 Dec 2019
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Group Discount - Job Details

Date of posting: 11 Oct 19
Sr. Manager/Manager – Customer Service - 1 Position

Key responsibilities:

  • The candidate is responsible for improving the customer service processes.
  • Ensure that all client queries/complaints are resolved with-in defined TAT ensuring the highest client satisfaction
  • At time, required to talk to clients, whose queries can’t be answered by his/her team members
  • Keep an open eye for any query/complaint posted by any client anywhere on the web.
  • Train and teach team about customer service and communicating with clients
  • Maintain relevant data and share related MIS with senior management on regular basis.

Minimum Educational Qualification: Post graduate degree in Business Administration from a reputed institution

Professional Qualification:

  • Relevant experience: At least 3 years of experience in Customer Service or client facing role in the service industry.
  • Experience in managing team of 10-12 members
  • Good knowledge of MS Office Suite
  • Analytical, ambitious, committed, and hardworking
  • Good communication skills
  • Knowledge of Kannada, Tamil, Marathi, or/and Bengali will be an advantage

Job Summary

Job Type : Full Time
Job Role : HR / Admin
Job Category : Recruitment
Hiring Process : Face to Face Interview
Who can apply : Experienced (3 Years)

About Group Discount

GRPDISCOUNT.COM is worlds’ first and biggest group discount web site to provide huge discount on real estate and cars. Be it in any state/city in India, any type of car model you like GRPDISCOUNT.COM is always there to get you huge savings (up to 10 lakhs) in your pocket. Gone are the days when searching for homes and cars were full of hassles, now sitting at your home you can explore the properties /cars across the India because we provide you everything at one platter. It not only provide the listing of real estate /cars in innovative way but at the same time it is convenient too.
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
HR
B.Com, BBA/BBM, BE/B.Tech
US IT Recruiter
Any Post Graduate, Any Graduate
Ph.D Programme
Any Graduate
HR Generalist
MBA/PGDM

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Group Discount recruiting Sr. Manager/Manager Customer Service Experienced(3 Years) candidates candidates nearby Chennai.Group Discount vacancies for Sr. Manager/Manager Customer Service is recruited through Written-test, Face to Face Interview etc.
Group Discount Company recruits a lot of Experienced(3 Years) candidates candidates every year based on the skills . The candidates with Any Graduate, Any Post Graduate are selected to full fill the vacancies in HR / Admin job field. The candidates nearby Chennai can apply for Sr. Manager/Manager Customer Service position in Group Discount. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Group Discount recruitment, candidates are mostly chosen for the department of HR / Admin . To learn more about the current jobs and other details, it is better to go through official site of Group Discount and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Group Discount and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Group Discount and near your city and get a secured career.