Sr Telecaller Jobs in Chennai - sigaram group
Telecaller
Job Description
Tele
Caller Job description
We are interested in hiring a dedicated and hardworking
individual as a Tele caller
Your main goal is to boost our sales by reaching out to
existing customers as well as potential customers. As a Tele caller, you are
responsible for handling sales over the phone entirely. You are also
responsible for solving questions in regard to the product or service provided
by the company.
In addition to this, you should collect desired information
from the clients and maintain healthy relations with them. You are required to
understand the customer’s requirements and demands and close the sales deal
efficiently. You are also required to write down important information provided
by the customer and follow up with them on a regular basis.
As an ideal candidate, you should be an excellent
communicator along with convincing abilities. Great report writing skills,
amazing negotiation skills, and phenomenal telephone etiquette are essential
for this position.
If you are ready to take up these duties and responsibilities
of Tele caller, then apply right away. We will love to meet you.
Responsibilities
- Answering phones and explaining the product and services
offered by the company.
- Contacting existing customers as well as prospective
customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their
specifications.
- Resolving queries and issues related to the products and
services.
- Making recordings of all the sales phone calls and sales
deals.
- Taking and processing product orders in a professional
manner.
- Maintaining the database of the customers on a regular
basis.
- Suggesting solutions based on customer’s needs and
requirements.
Requirements
- High school diploma or equivalent.
- Work experience as a Tele caller, Tele Marketer, or a
similar role in the Sales Department.
- Professional certification sales and marketing will be
an advantage.
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when
required.
- Ability to manage and handle multiple tasks.
- Outstanding problem-solving skills.
- Exceptional attention to detail.
- Hard-working individual.
- Good time management abilities.
- Strong decision-making skills.
Job Particulars
About Company
Sigaram Group is a diversified business organization in India, committed to providing world class services for its customers and partners in the sectors like Real Estate, Hospitality, Education, Health care, Finance and Media Services.
Sigaram Group owes its success and leadership position to it’s core philosophy of “ Caring you and our world for a better tomorrow” a guiding principle for holistic development. Sigaram Group, the name thousands of families vouch for trustworthiness and best business practices.
