storage backup admin Job in For a client of TeamLease Services Ltd at Bangalore

Job Description:

• Engineer will be part of a 24/7 IT backup operations team and will be directly responsible for storage and backups related processes.
• The position involves taking a leadership role with customer teams and internal teams to resolve problems, maintain managed backup operations and, when necessary, to return systems to operational status. 
• The job also involves leading communication between technical teams, customer and internal organization to fulfill customer needs and accomplish customer satisfaction.
• Job specific responsibilities include maintaining complex Backup Solutions which may involve Virtual libraries, Disk to Disk Backup systems, physical Tape Libraries, OS, Backup Software, Switch, SAN or Library components.
• Supporting and troubleshooting backup, recovery and archiving in a large, complex and widely distributed environment.
• Provide status and progress reports for backup environment related activities and tasks on regular/periodic basis.
• Plan and implement best practices for backup solutions.
• Proactive measures to ensure adequate storage capacity is available.
• Create and update documentation for backup procedures, solutions, licensing and applicable project artifacts.
• Perform configuration changes as per design and build.

Required:

• Professional degree or equivalent experience and 4+ years related IT experience.
• Hands on experience in Operations and Support on Backup applications like Veritas Netbackup, Commvault Simpana, Data Protector.
• Aptitude towards problem solving and troubleshooting skills on Tape Libraries, Library Management software, SAN connectivity, backup software etc., including log analysis.
• General knowledge of networking concepts and iSCSI protocol.
• Basic knowledge & understanding of Storage arrays.
• Administration of 3PAR – Virtual Copy, Snapshot, Replication, Physical Copy etc.

Must Have:

• At least 2 years of Enterprise Storage (3PAR, Primera or any vendor storage) troubleshooting or Administration experience
• Storage fundamentals – SAN, NAS, DAS
• Some concepts of Enterprise Backup solution
• SAN fundamentals – Switch zoning, LUN masking, ISL etc.
• HPE Nearline Backup Products – StoreOnce
• At least one Operating system

Preferable:

• Knowledge of Remote Support and Remote monitoring processes and concepts
• Tools Knowledge on Service Now
• ITIL Certified.

Certifications:

• Ideal candidate will be trained & certified in backup application/ Storage.

Technical Skills:

• S/he will demonstrate an in depth understanding of several products in more than one functional area involving usage, configuration, and interaction with other products.
• S/he must possess a balance of very well-developed troubleshooting, technical communication and written skills along with extensive product knowledge and skills.
• Candidate should have excellent technical communication skills both verbal and written.

Interpersonal Skills:

• Be professional in all modes of interaction with our internal & external customers.
• Be capable of making well founded decisions in high pressure situations & exercising diplomacy when operating in politically charged environments.
• Actively listen and confirm problem details showing empathy for urgent situations
• Utilize effective negotiation skills which will lead to satisfactory issue resolutions.