Store Associate Jobs Opening in Online Store Company at Dum Dum, Kolkata
Store Associate
Job Description
1. Job Overview
A Store Associate plays a crucial role in ensuring smooth day-to-day operations of a retail store. They are responsible for assisting customers, maintaining inventory, organizing shelves, processing sales, and ensuring excellent customer service. The position requires a customer-focused mindset, good communication skills, and basic knowledge of sales operations.
Store Associates are the face of the store and help create a positive shopping experience for customers while supporting the store team in achieving sales targets.
2. Key Responsibilities
A. Customer Service
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Greet and assist customers in a friendly and professional manner.
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Understand customer needs and help them find suitable products.
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Provide product information, pricing details, and recommendations.
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Handle customer queries, complaints, and returns effectively.
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Ensure high levels of customer satisfaction through prompt service.
B. Sales & Billing
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Assist in processing sales transactions through POS (Point of Sale) systems.
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Upsell and cross-sell products to maximize store revenue.
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Support in achieving daily, weekly, and monthly sales targets.
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Educate customers about promotions, discounts, and new arrivals.
C. Stock Management
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Receive, unpack, and organize new stock efficiently.
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Ensure products are correctly labeled and displayed on shelves.
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Monitor inventory levels and report stock shortages to the supervisor.
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Assist in stock audits and cycle counts to maintain inventory accuracy.
D. Store Maintenance
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Maintain cleanliness and organization of the store and display areas.
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Ensure products are well-arranged and attractively presented.
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Check for damaged, expired, or misplaced items and report immediately.
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Follow store hygiene and safety standards.
E. Reporting & Coordination
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Prepare daily sales and stock reports for the Store Manager.
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Coordinate with the back-office, warehouse, and delivery team when required.
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Support in implementing store policies, SOPs, and promotional activities.
3. Required Skills & Competencies
A. Technical Skills
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Basic knowledge of retail operations and inventory management.
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Familiarity with POS billing systems and digital payment methods.
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Understanding of product display techniques and stock handling.
B. Soft Skills
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Good communication and interpersonal skills.
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Customer-centric approach with a polite and friendly attitude.
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Ability to handle pressure during peak hours.
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Strong teamwork and problem-solving abilities.
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Attention to detail and time management skills.
More information about this Store Associate Job
Please go through the below FAQs to get all answers related to the given Store Associate job
- What are the job requirements to apply for this Store Associate job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Store Associate
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE), 10th Pass (SSC)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Store Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Store Associate position?
- Ans: There are immediate 1 job openings for Store Associate in our Organisation.
Job Particulars
About Company
Choose from a wide range of options in every category, exclusively handpicked to help you find the best quality available at the lowest prices. Select a time slot for delivery and your order will be delivered right to your doorstep, anywhere in Bangalore, Hyderabad, Mumbai, Pune, Chennai, Delhi, Noida, Mysore, Coimbatore, Vijayawada-Guntur, Kolkata, Ahmedabad-Gandhinagar, Lucknow-Kanpur, Gurgaon, Vadodara, Visakhapatnam, Surat, Nagpur, Patna, Indore and Chandigarh Tricity You can pay online using your debit / credit card or by cash / sodexo on delivery.
We guarantee on time delivery, and the best quality!
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Freshers
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Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Other Course
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B.Com, BA, BBA/BBM, BCA, BHM, BSc
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Salary not disclosed
B.Com, B.Design 
