Store Sales Executive Jobs in Bangalore - lenskart solutions private limited

Dear Candidate,

we have an urgent opening for Retails sales Position at Bangalore Location.

 Every customer is greeted and are offered help within two minutes of

entering the store

 All customer details are collated to improve the CRM database

New initiatives are successfully

implemented in your area.

 Always Putting the customer’s needs first

 Greeting customers immediately when they enter store. Shows urgency in

providing service to customers and satisfying their needs

 Exploring the underlying reasons for recurring customer problems and also

going the extra mile to find the solutions thereby reducing returns

 Dealing with customer service issues such as queries and complaints

 Striving to have long lasting and fruitful relationships with each of our

customers

 Providing Consultative Selling Services to the Customers

 Responsible for converting the prospective customers into actual customers

 Engage the customer for fact finding, pursuing the Need VS Purchase, and

deliver the recommended solution

 Identifies situations involving un satisfied customers and acts quickly for

resolution

All customer complaints are

resolved.

 You are aware of all customer complaints and take appropriate action to

prevent reoccurrence.

 You train your team to respond to routine customer queries/complaints.

 You know the refund /exchange policy in relation

 You understand manufacturing and non-manufacturing faults.