Student Counselor / Front Office Executive Jobs Opening in ISM Univ at Panjagutta, Hyderabad
Job Description
Key Responsibilities:
1. Front Office / Reception Duties:
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Greet and assist students, parents, walk-in visitors, and faculty in a professional and courteous manner.
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Answer incoming calls, respond to emails, and manage WhatsApp or chatbot inquiries.
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Maintain the cleanliness and organization of the reception and waiting area.
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Maintain a visitor logbook and issue visitor passes, if applicable.
2. Student Counseling and Course Guidance:
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Interact with prospective students and provide accurate information about available courses, admission criteria, fee structures, and career prospects.
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Understand the academic interests and goals of students and counsel them accordingly.
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Conduct one-on-one or group counseling sessions to guide students on course selection and enrollment process.
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Follow up with leads generated from walk-ins, website inquiries, social media, and references.
3. Admission Coordination:
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Assist students throughout the admission process, including application form filling, document verification, and fee collection.
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Maintain and update student databases and ensure accurate record-keeping.
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Coordinate with academic or admission teams for scheduling assessments, interviews, or demo classes.
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Support in onboarding new students and explain orientation or induction processes.
4. Communication and Follow-up:
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Follow up with prospective students and parents via phone, SMS, WhatsApp, and email to convert inquiries into enrollments.
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Handle objections or concerns from students/parents and provide suitable resolutions.
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Maintain regular communication with enrolled students to ensure continued engagement.
5. Administrative Support:
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Maintain daily inquiry reports, student walk-in data, counseling conversion records, and registration lists.
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Handle petty cash (if required) and maintain receipts for course fee payments or registration charges.
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Assist in organizing student events, seminars, open houses, and counseling drives.
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Coordinate with vendors or housekeeping staff to ensure smooth office operations.
6. CRM / Software Data Entry:
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Enter and manage leads, counseling notes, and follow-ups in CRM systems or Excel databases.
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Generate reports on inquiry conversion rates, follow-up status, and counseling effectiveness.
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Ensure the confidentiality and security of student data and personal information.
7. Institutional Branding and Support:
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Represent the institution in a professional and friendly manner.
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Maintain knowledge about all current courses, certifications, and curriculum updates.
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Provide support in marketing activities such as distributing flyers, handling social media queries, or assisting with campaign execution.
More information about this Student Counselor / Front Office Executive Job
Please go through the below FAQs to get all answers related to the given Student Counselor / Front Office Executive job
- What are the job requirements to apply for this Student Counselor / Front Office Executive job position?
- Ans: A candidate must have a minimum of fresher as an Student Counselor / Front Office Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BE/B.Tech, BSc
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 18000 Monthly. The Salary will depend on the interview. This Student Counselor / Front Office Executive is a Full Time in Hyderabad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Student Counselor / Front Office Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Student Counselor / Front Office Executive position?
- Ans: There are immediate 1 job openings for Student Counselor / Front Office Executive in our Organisation.
Job Particulars
About Company
Hyderabad, Bangalore 
Freshers 
Salary not disclosed 
Diploma, B.Com, BA, 12th Pass (HSE)
Hyderabad
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Hyderabad
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Hyderabad
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Hyderabad
Freshers
Salary not disclosed
12th Pass (HSE)
Hyderabad
Freshers
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE) 
