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Support Engineer Jobs in Bangalore - Microsoft

Support Engineer
Microsoft
Any Graduate, BE/B.Tech
3 Years
Support Engineer Jobs in Bangalore - Microsoft
Last Date 13 Oct 2019
This Job is Expired

Microsoft - Job Details

Date of posting: 14 Aug 19
Support Engineer

Job number: 655634

Location: Bangalore, Karnataka, India

Responsibilities:
  • General Responsibilities of an SE:
  • Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex problems identified in Microsoft software products, and manage relationships with those customers. Frequently, these problems will not only be technically complex, but will be politically charged situations requiring the highest level of customer skill.
  • Receive technically complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely.
  • Be flexible to work in different shifts which would span across India/EMEA business hrs.
  • Use trace analysis, source code, and other sophisticated debugging tools to analyse problems and develop solutions to meet customer needs; may involve writing code.
  • Acquire & coordinate resources from other groups as needed to resolve customer issues.
  • Manage hot site issues by setting customer expectations, devising action plans, being available 24x7, and professionally communicating to all parties involved.
  • Share knowledge with other engineers and develop customer solutions efficiently.
  • Ability to report software bugs and supportability concerns along with customer suggestions to the product teams.

Qualifications:
  • The ideal candidate will have three to four years of product support experience or the equivalent in work experience. Knowledge of IIS, ASP.NET and Web technologies along with the knowledge of Programming and debugging skills in Managed and Unmanaged space with the ability to read and analyse network traces is required.
  • Candidates must have strong customer service, accurate and logical problem solving, and communication skills, and the ability to work in a team environment.

Job Summary

Job Type : Full Time
Job Category : 1 to 3 Yr Exp,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Experienced (3 Years)

About Microsoft

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft set up its India operations in 1990. Microsoft in India offers its global cloud services from local data centers to accelerate digital transformation across Indian start-ups, businesses, and government agencies.
This Job is Expired
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Microsoft recruiting Support Engineer Experienced(3 Years) candidates candidates nearby Bangalore.Microsoft vacancies for Support Engineer is recruited through Written-test, Face to Face Interview etc.
Microsoft Company recruits a lot of Experienced(3 Years) candidates candidates every year based on the skills . The candidates with Any Graduate, BE/B.Tech are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Support Engineer position in Microsoft. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Microsoft recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Microsoft and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Microsoft and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Microsoft and near your city and get a secured career.