Support Engineer Jobs in Bangalore - Microsoft
Job Description
Support Engineer
Bangalore, Karnataka, India
Job number 808510
Qualifications
Required
• Strong network and/or VoIP experience with underlying technologies such as
o Routing & Switching Protocols,
o TCP/, DNS, QoS, SIP
o VLANs, and WAN protocols and technologies
• Experience working with Windows Server, Active Directory
• Knowledge of Office 365 technologies – particularly, Skype for Business and Microsoft Teams
Experience in one or more of these areas desirable
• Experience in Office 365 Authentication and voice offerings
• Expert knowledge of voice protocols such as SIP, as well as Azure AD Connect
• Previous experience deploying, administering and/or supporting Enterprise Unified Communications solutions
• Ability to analyse and interpret data captures and trace logs to resolve customer issues in production environments specific to authentication, network connectivity, messaging, SIP or VoIP, Unified Communications
• Experience troubleshooting and resolving problems on Skype for Business Online, Microsoft Teams, Hybrid environments set up with Lync Server 2013, Skype for Business Server 2015-2019.
• Experience working with network capture/analysis tools: Netmon, WireShark, HTTPs decryption tools
Language Qualification
English Language: fluent in reading, writing and speaking.
Job Particulars
Role others
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id915832
Job Category Others
Locality Address
State Karnataka
Country India
About Company
Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft set up its India operations in 1990. Microsoft in India offers its global cloud services from local data centers to accelerate digital transformation across Indian start-ups, businesses, and government agencies.
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