Support Engineer Jobs in Bangalore - Microsoft
Job Description
Support Engineer
Bangalore, Karnataka, India
Job number 723305
Responsibilities :
• Work with a broad range of customers from small development shops and independent software vendors (ISVs) to Fortune 500 companies.
• Provide accurate information, and help resolve the most technically challenging, critical and highest impact problems for developers regarding their Microsoft software.
• Analyze difficult programming problems and develop highly specific solutions to meet developer needs.
• Communicate with developer customers through a variety of channels including telephone, email and GitHub.
• Participate in case review meetings to share knowledge with other engineers and develop efficient customer solutions.
• Identify and report both software bugs and customer suggestions.
• Act as a liaison to internal development organizations, representing the voice of the customer and advocating for product improvements to alleviate customer pain.
• Help teams across developer organizations monitor new incoming cases and meet SLA for critical cases and ensure transitions to appropriate teams
Job Particulars
Role it software engineer
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id915893
Job Category IT/Software
Locality Address
State Karnataka
Country India
About Company
Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft set up its India operations in 1990. Microsoft in India offers its global cloud services from local data centers to accelerate digital transformation across Indian start-ups, businesses, and government agencies.
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