Support Engineer Jobs in Hyderabad - Microsoft
Job Description
Support Engineer
Hyderabad, Telangana, India
Qualifications
SOFT SKILLS
•Leadership - handle technically challenging and politically hot customer situations
•Strong communications skills - Excellent spoken and written English communication skills
•Effective, polished interaction with customer to gather information
•Demonstrable troubleshooting skills
•Cross-team collaboration
•Logical and Critical thinking
•Passion for technology and customer support
•Understanding of cloud vs. on premise computing.
TECHNICAL SKILLS
•Strong Experience in Active Directory Services (including ADS, Group Policies, FSMO Roles, DNS Zones, Replications etc.)
•Exposure to cloud technologies like Azure (Identity management) and ADFS.
•Azure / Azure Active Directory hands on and troubleshooting experience.
•Azure 533 certification preferred.
•AADConnect, O365 and Exchange Online technologies knowledge preferred.
•Knowledge of PKI and Authentication protocols.
•Experience and understanding of ADFS.
•Comfortable with PowerShell scripting and commands.
•3+ years of experience in administering Microsoft® Windows 2008 and Windows 2012 Servers.
•Good English Communication Skills - Spoken and Written (including technical writing)
•Strong Trouble Shooting and problem solving skills
•Excellent customer Service skills and effective learning skills Critical Exposure areas & Technical
Job Particulars
Role others
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id916541
Job Category Others
Locality Address
State Telangana
Country India
About Company
Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft set up its India operations in 1990. Microsoft in India offers its global cloud services from local data centers to accelerate digital transformation across Indian start-ups, businesses, and government agencies.
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