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Support Engineer Jobs in Pune - Wayzon technology services Pvt Ltd

Support Engineer
Wayzon technology services Pvt Ltd
Pune(Hinjewadi )
20000 - 22000 Monthly
Wayzon technology services Pvt Ltd
Last Date 26 Jun 2021
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Wayzon technology services Pvt Ltd - Job Details

Date of posting: 27 Apr 21
Research and identify solutions to software and hardware issues
Diagnose and troubleshoot technical issues, including account setup and network configuration
Ask customers targeted questions to quickly understand the root of the problem
Track computer system issues through to resolution, within agreed time limits
Talk clients through a series of actions, either via phone, email, or chat, until they’ve solved a technical issue
Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)Provide prompt and accurate feedback to customers
Refer to internal database or external resources to provide accurate tech solutions
Ensure all issues are properly logged
Prioritize and manage several open issues at one time
Follow up with clients to ensure their IT systems are fully functional after troubleshooting
Prepare accurate and timely reports
Document technical knowledge in the form of notes and manuals
Maintain jovial relationships with clients

Job Summary

Job Type : Full Time
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers

About Wayzon technology services Pvt Ltd

 Wayzon technology services Pvt Ltd
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Wayzon technology services Pvt Ltd recruiting Support Engineer candidates nearby Pune(Hinjewadi ).Wayzon technology services Pvt Ltd vacancies for Support Engineer is recruited through Written-test, Face to Face Interview etc.
Wayzon technology services Pvt Ltd Company recruits a lot of candidates every year based on the skills . The candidates with BSc, BE/B.Tech are selected to full fill the vacancies in Engineer (Core, Non-IT) job field. The candidates nearby Pune(Hinjewadi ) can apply for Support Engineer position in Wayzon technology services Pvt Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Wayzon technology services Pvt Ltd recruitment, candidates are mostly chosen for the department of Engineer (Core, Non-IT) . To learn more about the current jobs and other details, it is better to go through official site of Wayzon technology services Pvt Ltd and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Wayzon technology services Pvt Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Wayzon technology services Pvt Ltd and near your city and get a secured career.