support executive Jobs in Indore - SMSGATEWAYHUB Technologies
Job Description
- A professional approach in answering calls and provides information about products and services, taking the input of issues and their redressal thereof.
- Maintaining records of transactions and interaction
- Appropriate and timely follow-ups wherever required
- Escalate unresolved queries to respective departments for accurate redressal
- Ability to listen and active problem-solving skills
- Proficiency in English
- Good interpersonal skills
- Ability to handle the pressure
- Experience in customer support is a plus
- Proficiency in English
Job Particulars
About Company
The multi award-winning software, SMSGATEWAYHUB is India’s #1 Business SMS platform. With easy & powerful features. Software & Services business with wholly owned,150 employee Founded in 2009 years of mobile-first experience provide Solutions in over 60 Countries, in 25 Languages and Supporting over 500,000,000 end users best-in-class delivery and fanatic customer support, SMSGATEWAYHUB helps to
Achieve maximum returns for all SMS based communications, both promotional and transactional.
SMSGATEWAYHUB is a one-stop shop for all mobile messaging requirements of SMEs and large enterprises from various industries. Over 1,65,000 businesses use SMSGATEWAYHUB to send & receive powerful, media-rich SMS via web portal, APIs, email or mobile app.
Direct Telecom Operator Connectivity with BSNL, Vodafone, Aircel & others