Support/ Implementation Engineer Jobs in Pune - Accops Systems Private Limited

Support/ Implementation Engineer
Accops Systems Private Limited
Support/ Implementation Engineer Jobs in Pune - Accops Systems Private Limited
Last Date 09 Dec 2019
This Job is Expired

Accops Systems Private Limited - Job Details

Date of posting: 10 Oct 19
Support/ Implementation Engineer

Qualification: BCA/ MCA/ BE/ BTech (Preferably in Comp Sc/IT)

Experience: 2+ years | Location: Pune & Mumbai

Skillset :

  • Excellent understanding of Windows Server Operating Systems 2008 ,2012, Windows Services, Active Directory, Group policies
  • Good Knowledge in Virtualization, VDI, Networking etc.
  • Knowledge in Linux operating systems, commands & services
  • Knowledge in Shell Scripts & Power Shell is add on
  • Excellent communication skills in English – Verbal & written

Responsibilities :

  • Handle Level-1/Level-2 customer complaints and escalations and provide technical assistance on Accops
  • Products (via phone, email, remote desktop)
  • Troubleshoot customer issues and resolve them with a high level of customer satisfaction
  • Effectively utilize databases of existing issues, debugging tools to analyse problems of Accops Products and identify solutions with a high level of customer satisfaction
  • Publish articles on the internal knowledge base based on the support services provided to customers for moderately complex support issues
  • Occasionally conduct sessions internally for knowledge upgradation of the team
  • Provide Implementation support by designing, sizing and deployment of Accops products in low to medium

Job Summary

Job Type : Full Time
Job Category : IT/Software,BSc/BCA/BBM
Hiring Process : Face to Face Interview
Who can apply : Experienced (2 Years)

About Accops Systems Private Limited

Accops’s software and hardware products enable businesses to efficiently virtualize, secure and deliver business applications, corporate workspace, and network services to their employees, partners, vendors, home users and mobile users, enabling instant access from anywhere, using any device. Accops was established in Oct 2012 and is headquartered in Pune-India, with offices in Mumbai,Bengaluru, New Delhi and Germany.
This Job is Expired
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Accops Systems Private Limited recruiting Support/ Implementation Engineer Experienced(2 Years) candidates candidates nearby Pune.Accops Systems Private Limited vacancies for Support/ Implementation Engineer is recruited through Written-test, Face to Face Interview etc.
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