Support sales specialist Jobs in Kolkata - PatientMD
Job Description
- We are looking to hire an experienced, customer-oriented Tele Executive to utilize inbound and outbound telephone calls to achieve sales targets.
- The Tele Executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls, and assisting with client’s inquiries, as well as maintaining an accurate record of all calls made and received.
- You should also be able to liaise with the appropriate departments to resolve customer complaints.
- To be successful as a Telesales Executive, you should be persuasive and able to work in a high-pressure environment.
- Ultimately, a top-performing Tele Executive should be able to follow scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.
Telesales Executive Responsibilities:
* Calling existing and potential clients to persuade them to avail of the company’s products and services.
* Accurately record details of customers’ orders.
* Generating promising leads for the outside sales team to pursue.
* Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
* Developing and sustaining solid relationships with customers to encourage repeat business.
* Using sales scripts proffered by the company to drive sales and respond to customer rejections.
* Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences.
* Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Telesales Executive Requirements:
* High school diploma or Graduate.
* Bachelor’s or Associate’s degree in Marketing, Communications, Business Administration, or related field is preferred.
* Certified Sales Professional (CSP) accreditation is advantageous.
* Proven experience working as a Telesales Executive.
* Proficiency in all Microsoft Office applications.
* The ability to follow scripts.
* Strong negotiation and consultative sales skills.
* Excellent organizational and problem-solving skills.
* Effective communication skills.
* Exceptional customer service skills.
* Calling existing and potential clients to persuade them to avail of the company’s products and services.
* Accurately record details of customers’ orders.
* Generating promising leads for the outside sales team to pursue.
* Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
* Developing and sustaining solid relationships with customers to encourage repeat business.
* Using sales scripts proffered by the company to drive sales and respond to customer rejections.
* Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences.
* Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Telesales Executive Requirements:
* High school diploma or Graduate.
* Bachelor’s or Associate’s degree in Marketing, Communications, Business Administration, or related field is preferred.
* Certified Sales Professional (CSP) accreditation is advantageous.
* Proven experience working as a Telesales Executive.
* Proficiency in all Microsoft Office applications.
* The ability to follow scripts.
* Strong negotiation and consultative sales skills.
* Excellent organizational and problem-solving skills.
* Effective communication skills.
* Exceptional customer service skills.
Job Particulars
Who can apply Freshers
Hiring Process Telephonic Interview, Group Discussion
Employment TypeFull Time
Job Id938744
Job Category Sales and Marketing
Locality Address E M Bypass
State West Bengal
Country India
About Company
PatientMD is an Integrated Mobile Platform for information sharing and healthcare services. Our focus is to move the healthcare to a Patient-Centered Value-Based industry providing Precision Medicine and Personalized Healthcare.
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