Support sales specialist Jobs in Kolkata - PatientMD

Telesales Executive Responsibilities:
* Calling existing and potential clients to persuade them to avail of the company’s products and services.
* Accurately record details of customers’ orders.
* Generating promising leads for the outside sales team to pursue.
* Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
* Developing and sustaining solid relationships with customers to encourage repeat business.
* Using sales scripts proffered by the company to drive sales and respond to customer rejections.
* Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences.
* Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Telesales Executive Requirements:
* High school diploma or Graduate.
* Bachelor’s or Associate’s degree in Marketing, Communications, Business Administration, or related field is preferred.
* Certified Sales Professional (CSP) accreditation is advantageous.
* Proven experience working as a Telesales Executive.
* Proficiency in all Microsoft Office applications.
* The ability to follow scripts.
* Strong negotiation and consultative sales skills.
* Excellent organizational and problem-solving skills.
* Effective communication skills.
* Exceptional customer service skills.