Support Staff Jobs Opening in Auratron Technologies Pvt Ltd at Whitefield, Bangalore

Support Staff
Job Description
Responsibilities:
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Planning the training and standardization of service delivery.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Skills:
Computer skills
Good knowledge in CAD software is preferable
Excellent interpersonal and written and oral communication skills
More information about this Support Staff Job
Please go through the below FAQs to get all answers related to the given Support Staff job
- What are the job requirements to apply for this Support Staff job position?
- Ans: A candidate must have a minimum of fresher as an Support Staff
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), Vocational Training, 12th Pass (HSE), 10th Pass (SSC)
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This Support Staff is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Support Staff is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Support Staff position?
- Ans: There are immediate 1 job openings for Support Staff in our Organisation.