System Assistant Jobs Opening in ASTRO WINDOWS at HSR, Bangalore
Job Description
- Manage Leads and prepare quotations accordingly.
- Identify and assess customers’ Requirements and solve it.
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- interactions, process customer accounts and file documents
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Key Responsibilities:
1. Lead Management & Customer Interaction
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Manage incoming leads from various sources (e.g., website, emails, calls, etc.) and ensure timely follow-up.
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Qualify leads by assessing customer requirements and determining the potential for conversion.
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Build and maintain strong relationships with customers through regular communication (phone, email, in-person meetings).
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Identify opportunities for upselling and cross-selling based on customer needs and company offerings.
2. Preparation of Quotations
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Prepare and customize accurate quotations and proposals based on customers’ requirements, ensuring pricing is competitive and aligned with company policies.
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Review customer specifications and suggest the best solutions from the product/service catalog to meet their needs.
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Coordinate with internal teams (sales, production, or logistics) to ensure that the proposed solutions are feasible and meet the customer’s expectations.
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Send quotations to customers, follow up on them, and provide any clarifications or additional information as required.
3. Customer Requirement Assessment
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Actively listen to and understand customer needs to ensure the appropriate products or services are offered.
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Communicate with customers to clarify their requirements, objectives, and project timelines.
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Provide insights into the company’s products and services and make recommendations based on customer requirements.
4. Communication & Relationship Building
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Establish trust and long-term relationships with customers by ensuring open, transparent, and effective communication.
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Address any customer concerns or queries promptly and work towards resolving any issues or obstacles they may face.
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Provide accurate and timely information regarding product specifications, pricing, availability, and order statuses.
5. Documentation & Record Keeping
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Maintain accurate and up-to-date records of customer interactions, quotations, and transactions in the CRM system or relevant software.
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Ensure that all customer communication, requirements, and quotations are properly documented for reference and future follow-ups.
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Prepare and maintain reports on lead conversion rates, pending quotations, and customer feedback.
6. Coordination & Collaboration
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Collaborate with the sales team to ensure that all leads are handled efficiently and converted into sales.
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Work with the operations and logistics teams to ensure that customer orders are processed and delivered on time.
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Coordinate with the finance department to ensure that payments, invoicing, and credit terms are managed properly.
More information about this System Assistant Job
Please go through the below FAQs to get all answers related to the given System Assistant job
- What are the job requirements to apply for this System Assistant job position?
- Ans: A candidate must have a minimum of fresher as an System Assistant
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BE/B.Tech
- What are the salary requirements for this job?
- Ans: The salary range is between 16500 Monthly. The Salary will depend on the interview. This System Assistant is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This System Assistant is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the System Assistant position?
- Ans: There are immediate 1 job openings for System Assistant in our Organisation.