System Engineer Job in Hewlett Packard Enterprise Globalsoft Private Limited at Pune
FEATURED JOBSystem Engineer
organization.
Job Description
customer service representative is the first point of contact for clients and consumers who works to ensure that customers are satisfied with the products, and services offered by the organisation. Their responsibilities include regularly interacting with clients to address their issues, and respond to inquiries, in order to maintain solid consumer relationships.
Customer Service Representative
Job descriptions
Related Job Titles
Customer Service Representative Duties And Responsibilities
Customer care representatives assume responsibility for the client’s issue and serve as the sole point of contact for all the questions regarding the troubleshooting process. This includes providing the client with information on the anticipated time of resolution to regularly provide updates on the status of the task. Additionally, they take note of any feedback from the customer that could improve their experience and pass it along to the appropriate team for organisation execution. Additional responsibilities of a customer care representative include the following:
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Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility
Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
Meet call handling quotas and individual and team sales targets
Gather and analyse client data to identify possible products or services to recommend to management
Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
Follow communication protocols, rules, and policies
Job Particulars
About Company
Bangalore, Mumbai, Pune 
1 to 3+ Years 
Salary not disclosed 
LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate, Other Course
Pune
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Pune
0 to 0.6 Years
Salary not disclosed
Diploma, B.Com, BA, BSc
Pune
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc 
