TATA Croma Openings For Retail Sales @ Bhopal (MP) Jobs in Bhopal - Infiniti Retail Ltd.
TATA Croma Openings For Retail Sales @ Bhopal (MP)
Infiniti Retail Ltd.
Expired
Posted: 16 Dec 19
Job Description
Key Responsibilities
Customer Service
Follow the 10 feet Rule :: Greet EVERY customer who comes within a 10 Feet radius
Ensure 100% GUEST sales is followed in every customer interaction
Follow Lean time equals Learn Time principle at all times
Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution
Maintains rapport with Customers.
Facilitate resolution on customer complaint, working jointly with service desk team
Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts)
Process:
Maintaining the proper display of goods in the section as per merchandising mantra.
Ensure Ticketing is done as per standards and is always updated.
Stock counts to be done as per the defined processes
Maintains Customer data for follow-up in the Follow up Register
Continuous Learning :
Keeping oneself updated with all the product knowledge, promotions, processes and poilicies
Attend mandatory staff meetings and training sessions.
Knowledge of procedures in emergency situations.
Customer Service
Follow the 10 feet Rule :: Greet EVERY customer who comes within a 10 Feet radius
Ensure 100% GUEST sales is followed in every customer interaction
Follow Lean time equals Learn Time principle at all times
Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution
Maintains rapport with Customers.
Facilitate resolution on customer complaint, working jointly with service desk team
Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts)
Process:
Maintaining the proper display of goods in the section as per merchandising mantra.
Ensure Ticketing is done as per standards and is always updated.
Stock counts to be done as per the defined processes
Maintains Customer data for follow-up in the Follow up Register
Continuous Learning :
Keeping oneself updated with all the product knowledge, promotions, processes and poilicies
Attend mandatory staff meetings and training sessions.
Knowledge of procedures in emergency situations.
Required Candidate profile
Minimum Qualification: HSC Completed [10+2]Age Criteria:[18 to 30 Years]
Candidates can share their resume on mentioned mail id: virendra.singh@croma.com
Perks and Benefits
Best in industryEducation
Graduation Not Required, Any Graduate in Any Specialization
Post Graduation Not Required, Any Postgraduate in Any Specialization
Any Doctorate in Any Specialization, Doctorate Not Required
Job Particulars
Role others
Education Other Course
Who can apply Experienced (1 to 6 Years)
Hiring Process Walk - In
Employment TypeFull Time
Job Id791771
Job Category Others
Locality Address
State Madhya Pradesh
Country India
About Company
Infiniti Retail Ltd.
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