Desktop Support Engineer Job in HCL Technologies Ltd at Chennai

Installation of Windows OS 10 and Windows OS 11

 Partition of disk as per Company Standard

 User creation and setting of passwords

 Installation of printer driver, keyboard driver, mouse driver, LAN, Wi-Fi, etc.

 Outlook configuration- (both automatic and manual) and creating PST

 Updating user policies

 Joining workgroup to domain

 Enabling firewall services, remote services, etc.

 Making calls to users for troubleshooting

 Network Printer configuration and downloading drivers

 Services of hardware parts and troubleshooting

 Assembling and disassembling of laptops