Team Lead Jobs in Hyderabad - Radsearch
Team Lead
Radsearch
0 Years 
30000 - 40000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 10 Oct 19
Job Description
Responsible in managing the team of 20 to 25 agents.
• Setting and meeting performance targets for accuracy, efficiency and quality.
• Ensuring meeting SLA.
• Monitor and track the performance with respect to SLA’s.
• Maintaining Up-to-date Knowledge of Process developments.
• Assist the reporting manager from the end User’s Point of View.
• Monitor the performance standards of the team against planned objectives and recommending and/or taking corrective actions.
• Document, examine and report quality issues and suggest possible improvements.
• Taking care of attrition and shrinkage
• Setting and meeting performance targets for accuracy, efficiency and quality.
• Ensuring meeting SLA.
• Monitor and track the performance with respect to SLA’s.
• Maintaining Up-to-date Knowledge of Process developments.
• Assist the reporting manager from the end User’s Point of View.
• Monitor the performance standards of the team against planned objectives and recommending and/or taking corrective actions.
• Document, examine and report quality issues and suggest possible improvements.
• Taking care of attrition and shrinkage
Job Particulars
Role others
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id721507
Job Category Diploma
Locality Address
State Telangana
Country India
About Company
The Management is having 13 years of Rich Recruitment experience in IT ,ITES & NON IT Industry fulfilling all Clients requirements in time for both Permanent and Contract staffing in India.
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