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Team Lead Outbound/Inbound Jobs in Bangalore - Trove consulting

Eligibility : BVSc, BSc, BCA, BEd, B.Com, BA

Location : Bangalore

Last Date : 01 Jan 2017

Salary : 150000 - 300000 Rs Per Year

Experience Required: 2 Years

trove consulting - Job Details

Team Lead Outbound/Inbound

Job Description

Designation TL Outbound/Inbound

Educational qualification Graduate in any stream

Key responsibilities:

  • Handling a team of 10 15 associates
  • Managing the SLA's
  • Achieving the targets
Specifications:
  • Should have experience with the outbound process of about 2 years plus and above in a domestic BPO.
  • Have a good sense of dealing with customers.
  • Should have handled an outbound process 
  • Should be from a revenue generation based process.
  • Be aware of the KRA of the team to evaluate the performance of the team
  • Knowledge of calculating basic formula for productivity
Team Leader's KRA-
  • We need somebody who is experienced in handling sales outbound calls
  • Person should know few technical things like:
  • MS excel ( V look up, H look up, Pivot Table, Formulas)
  • MS PowerPoint ( presentation skills)
Transportation No transportation will be provided.
Salary + Incentives as per company norms
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Team Leader -(NonTechnical)
Role: Team Leader -(NonTechnical)

Hiring Process : Telephonic Interview

Job Role: BPO / Telecaller

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We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.

About trove consulting

 Trove Consulting is an leading Global HR Recruitment firm. It is known for its high touch, customer centric approach,offering our clients unmatched quality, responsiveness and flexibility.Trove is commited to provide customer satisfaction through commitment and high standard of servicesWe are appreaciated by our client for our streamlined execution, highly efficient service and exception talent management that go above and beyond traditional staffing services.Trove provides professional information technology recruiting, staffing, consulting, and business services to companies worldwide Trove consulting provides full spectrum of services such as manpower services,Recruitment services, We have understading that the client time is precious and our HR consultancy services ensures that while the clients concentrate on the operation of their businesses, we take care of the administrative work. We also help many job seekers by finding the right job for them.We have in-depth understanding of the corporate culture, various corporate function and their KPI, ability to understand the complexities of various job profile s across job function. These traits help us to serve our clients in much better way by sourcing and screening candidates according to their needs and specifications.

Jobs by Location

trove consulting recruiting Team Lead Outbound/Inbound Experienced(2 Years - 2 Years) candidates in Bangalore. The trove consulting vacancies for Team Lead Outbound/Inbound is filled through Telephonic Interview etc.
trove consulting jobs for Experienced(2 Years - 2 Years) candidates are very common in nature as the company recruits a lot of Experienced(2 Years - 2 Years) candidates every year based on the skills . The candidates with BVSc,BSc,BCA,BEd,B.Com,BA are selected to full fill the vacancies in BPO / Telecaller job field. The Experienced(2 Years - 2 Years) candidates applying for Team Lead Outbound/Inbound should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to trove consulting recruitment, Experienced(2 Years - 2 Years) candidates are mostly chosen for the department BPO / Telecaller. To learn more about the current jobs and other details, it is better to go through official site of trove consulting and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of trove consulting and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.