Team Leader Jobs Opening in Master-Brains at Banaswadi, Kalyan Nagar, KR Puram, Bangalore
Job Description
Team Leader
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Manage a team of telecallers ensure the process is adhered to
- On time Reports to be shared
- Call Quality Audits
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
Role hr admin
Education Diploma, B.Com, M.Com, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, ME/M.Tech, MS, MSc, PG Diploma, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id1464082
Job Category Diploma , Recruitment
Locality Address Banaswadi , Kalyan Nagar , KR Puram , Nagawara , Rammurthy Nagar
State Karnataka
Country India
About Company
Master-Brains
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