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Team Leader Jobs Opening in Master-Brains at Banaswadi, Kalyan Nagar, KR Puram, Bangalore

Team Leader

Master-Brains
Expired

Posted: 09 Apr 22

Job Description

 Team Leader

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Manage a team of telecallers ensure the process is adhered to
  • On time Reports to be shared
  • Call Quality Audits
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 

Job Particulars

Role hr admin
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id1464082
Locality Address Banaswadi , Kalyan Nagar , KR Puram , Nagawara , Rammurthy Nagar
Country India

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