Team Leader/ Supervisor/International Voice Process Jobs in Durgapur - Guruji Softwares
Team Leader/ Supervisor/International Voice Process
Job Description
JOB SUMMARY
Team Leader | Supervisor of International Voice Process
We have an urgent requirement for the position of Team Leader | Supervisor for our International Website Sales and Marketing (voice process).
Essential Duties and Responsibilities (Key Accountabilities)
- Good interpersonal and communication skills Written and Verbal
- To manage a team and should be able to motivate and provide guidance
- Should have relevant experience in similar the process as a Team Leader | Supervisor
- Create & periodically update SOPs for the process
- Should keep a track of daily deliverables and deadlines and ensure teams adherence to KPIs
- Attending to team’s escalation in a timely manner
- Manage team assignments in conjunction with client deliverables.
- Develop and Maintain proper interaction and reputation with the clients
- Understand the business needs of the clients & convert sales
· Motivate and lead the team to success using recognition, team building activities and positive reinforcement
Salary: INR 3,00,000 PA - 6,00,000 PA.
Facilities:
- 5 days working only
- Saturday and Sunday fixed off.
- Attractive Salary Packages (Fixed Salary + Unlimited incentives)
- Fixed Shift Timings (Night Shift)