Tech Experts Jobs in Chennai - Sutherland Global

Job Summary

Dear Candidate,

Warm Greetings from Sutherland !!!

We are looking for the following positions and the skill sets indicated alongside:

• Engineers / Graduates / Three year Diploma Holders with knowledge in Hardware Fundamentals, Operating Systems and Networking; an aptitude for troubleshooting of Desktops / Palmtops / Laptops.
  

Responsibilities and Duties

• Responsible for answering customer calls regarding technical issues and abide by the prescribed norms
• Removal of virus
• Installation of windows & MAC
• Configuration of computer peripherals
• Candidate with a flair for computer troubleshooting and an aptitude for Customer Support
• Operating Systems; Windows 9x, 2K, XP
• Basic Hardware & Networking knowledge

Required Experience, Skills and Qualifications

• Any Graduate/Post Graduate fresher or a tenured with Previous experience working in an English speaking contact center handling Information Technology products or services for 6 or more months in the same role
• Other industry experience can be considered if the resource is a stable person with excellent industry knowledge and proven tech skills.
• Expert knowledge in Security solutions, computer hardware and networking especially in wireless
• Owns and regularly uses a computer.
• Great Interpersonal skills as they will regularly be in contact with colleagues and/or customers.
• Must also be knowledgeable in Windows and Android, use and navigation.
• Good communication with excellent telephone mannerism(only B1H cadre).

Benefits

• Shift Timings & off- 5day schedule with rotational shift and off.
• Compensation -Fresher package is 2.15lpa and tenured max can be of 4.50lpa(with only 4 L2 provisions).

Other Amenities:

• International Infrastructure
• Good Growth Opportunity in Corporate world
• Training Provided.
• Fun filled work environment