Tech Support Executive - Device Installation And Customer Support Jobs Opening in SMARTRONIKS TECH SOLUTIONS at Ameerpet, Balanagar, Kukatpally, Hyderabad
Job Description
We are looking for Entry/mid-level, motivated Tech Support Executive - Device Installation and Customer Support who has device installation who will provide frontline technical support to our customers. The Support Engineer will take complete accountability for product installation, demonstration, analysis and technical evaluation.
Providing timely assistance and technical guidance & demonstration of the product to customers. The candidate will resolve queries raised for our product and make the customer understand.
· Work independently to resolve complex technical problems, including escalations to product manager & engineers.
· Work as a technical resource with R&D product engineering to bridge complex issues.
Define, coordinate, and prioritize customer feedback and ideasRequired Skills
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Languages: Fluent in English, Telugu, and basic Hindi.
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Technical: Strong in MS Office, email communication, remote-support tools, ticketing systems.
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Soft skills: Positive attitude, excellent verbal and written communication, problem-solving mindset, able to work independently under pressure.
More information about this Tech Support Executive - Device Installation and Customer Support Job
Please go through the below FAQs to get all answers related to the given Tech Support Executive - Device Installation and Customer Support job
- What are the job requirements to apply for this Tech Support Executive - Device Installation and Customer Support job position?
- Ans: A candidate must have a minimum of 0 to 06 Months year experience as an Tech Support Executive - Device Installation and Customer Support
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BE/B.Tech
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 12000 Monthly. The Salary will depend on the interview. This Tech Support Executive - Device Installation and Customer Support is a Full Time in Hyderabad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Tech Support Executive - Device Installation and Customer Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Tech Support Executive - Device Installation and Customer Support position?
- Ans: There are immediate 1 job openings for Tech Support Executive - Device Installation and Customer Support in our Organisation.