Tech Support Executive Jobs in Bangalore - Black And White Business Solutions
Tech Support Executive
Black And White Business Solutions
Expired
Posted: 25 Sep 21
Job Description
Huge Openings for Non Voice process
INTERNATIONAL PROCESS - Sr. TECHNICAL SUPPORT REPRESENTATIVE Technical Support : Voice / Semi Voice / Non Voice Process
Technical Trouble Shooting Hardware and Networking IT Help Desk Desktop Support Technical Chat / Email Support IT Trouble Shooting
Technical Skills :
Trouble shooting/Command for IP Adress/RAM/ROM/Networking - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting/Active directory/Hardware /installation/ Microsoft/ Mac /Apple
Designation :
Technical Support Analyst / Associate / Sr. Associate / Service Desk / IT Help Desk / Process Associate / Sr. Process Associate
Roles :
Handle technical support questions via our ticketing system. Help customers set up their website Help transfer customer accounts from other providers. Help customers with script and software upgrades Help and repair infected and compromised accounts. Handle server monitoring tickets and repair systems in event of failures. Help build and configure new servers Keep track of request and make sure they are implemented as planned Participate in incident handling concerning technical issues / server issues through chat support Microsoft environment knowledge Have some level of technical understanding of the products building up a desktop service Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support Basic Troubleshooting, Monitoring, Backup Doing Email configuration-Outlook
Skills Required :
Should be flexible with rotational Shifts Graduates / PUC / Diploma fresher or Experience can apply
Benefits : Day / Rotational Shifts
Salary - up to 4.5lpa Unlimited incentive Structure No registration Fees(Free placement).
Documents Required :
Fresher :10th / 12th / Graduation all semester Marks card Aadhar Card ID proof Pan Card ID
Experience : Previous Companies Offer letter / relieving letter / one month pay slips10th / 12th / Graduation all semester Marks card Aadhar Card ID proof Pan Card ID
INTERNATIONAL PROCESS - Sr. TECHNICAL SUPPORT REPRESENTATIVE Technical Support : Voice / Semi Voice / Non Voice Process
Technical Trouble Shooting Hardware and Networking IT Help Desk Desktop Support Technical Chat / Email Support IT Trouble Shooting
Technical Skills :
Trouble shooting/Command for IP Adress/RAM/ROM/Networking - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting/Active directory/Hardware /installation/ Microsoft/ Mac /Apple
Designation :
Technical Support Analyst / Associate / Sr. Associate / Service Desk / IT Help Desk / Process Associate / Sr. Process Associate
Roles :
Handle technical support questions via our ticketing system. Help customers set up their website Help transfer customer accounts from other providers. Help customers with script and software upgrades Help and repair infected and compromised accounts. Handle server monitoring tickets and repair systems in event of failures. Help build and configure new servers Keep track of request and make sure they are implemented as planned Participate in incident handling concerning technical issues / server issues through chat support Microsoft environment knowledge Have some level of technical understanding of the products building up a desktop service Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support Basic Troubleshooting, Monitoring, Backup Doing Email configuration-Outlook
Skills Required :
Should be flexible with rotational Shifts Graduates / PUC / Diploma fresher or Experience can apply
Benefits : Day / Rotational Shifts
Salary - up to 4.5lpa Unlimited incentive Structure No registration Fees(Free placement).
Documents Required :
Fresher :10th / 12th / Graduation all semester Marks card Aadhar Card ID proof Pan Card ID
Experience : Previous Companies Offer letter / relieving letter / one month pay slips10th / 12th / Graduation all semester Marks card Aadhar Card ID proof Pan Card ID
Job Particulars
Education Any Graduate
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1316632
Job Category Tech Support
Locality Address Bommanahalli, BTM , Electronic City , Koramangala , Marathahalli
State Karnataka
Country India
About Company
Black And White Business Solutions
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