Tech Support Executive Jobs in Bangalore - Crownsoft Technocon India Pvt Ltd
Job Description
Description - Technical Support
- Handle inbound queries pertaining the technical issues
- Remotely resolving the technical issues
- Should have good knowledge in Windows and need to have basic knowledge in Networking
- Build sustainable relationship with the clients and solve their issues with minimum TAT
- Handle L1 troubleshooting, diagnose the issue and try to resolve alerts at your end to balance work load of L2 technical support team
- Exposure to any monitoring/ticketing tool
- Looking for 1 - 3 years of experience in Technical Support
- Must be able to communicate fluently in English .
- Looking for both UG/PG .(in any discipline).
- Candidates with experience in Customer support / Technical Support can apply.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id369998
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Karnataka
Country India
About Company
We at Crownsoft Tecnocon, are Committed to deliver high quality services to all our clients. We not only deliver services to the client need but we always try to fulfill the done promises by understanding the need of time of our clients in an unpredictable environment. We do high performance process that generates the requirements towards attaining the fixed goals. The goals could vary from a client to another. Our strengths include adaptability, agility, and understanding of each clients specific requirements accurately and delivering them not just to their satisfaction, but also to their delight.
Our team love to work with ambitious clients to turn their ideas into successful outcomes.. Our focus is to minimize our clients expenses and time to give our client business a continuous success. We aim to become the
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