Tech Support Executive Jobs in Bhopal,Dewas,Gwalior - Meraki Services
Tech Support Executive
Meraki Services
0 Years 
15000 - 25000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 14 Sep 18
Job Description
- International BPO Process,Indore
- ₹1,50,000 - ₹3,00,000 a year
- Job Summary : Rotational Shift
- Job Profile – CSA/ TSE :
- Determines requirements by working with customers.
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
- Maintains call center database by entering information.
- Keeps equipment operational by following established procedures; reporting malfunctions.
- Updates job knowledge by participating in educational opportunities.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Eligibility:Graduate/ B.Tech (CS / IT only) fresher and experienced both are eligible
- Excellent communication skills are required
- Job Type: Full-time
- Salary: ₹150,000.00 to ₹300,000.00 /year
- Experience:work: 1 year (Required)
- Education:Bachelor's (Required)
- Location:Indore, Madhya Pradesh (Required)
- Determines requirements by working with customers.
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
- Maintains call center database by entering information.
- Keeps equipment operational by following established procedures; reporting malfunctions.
- Updates job knowledge by participating in educational opportunities.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Graduate with 0-6 months Experience (Not B.tech)
- Job Type: Full-time
- Salary: ₹15,000.00 to ₹18,000.00 /month
- Education:Bachelor's (Preferred)
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id477185
Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Madhya Pradesh
Country India
About Company
International BPO Based in Indore
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