Tech Support Executive Jobs in Lucknow - Leading MNC
Tech Support Executive
Leading MNC
0 Years 
30000 - 45000 Monthly 
Diploma, BCA, BE/B.Tech, BSc, MCA, ME/M.Tech, MSc, PG Diploma, 12th Pass (HSE) 
Expired
Posted: 14 Nov 21
Job Description
- Answering customer inquiries and listening to their problems/asks
- Troubleshooting customer-reported problems – Remote support and On-site support.
- Identifying root causes for the problems and taking corrective and preventive steps.
- Installation of OS and software.
- Providing training to the customer on software and solutions.
- Product demonstration to customers.
- Generating problem reports, logging issues, escalation of critical issues.
Required Skills:
- Good reasoning and analytical skills
- Good listening skills
Job Particulars
Education Diploma, BCA, BE/B.Tech, BSc, MCA, ME/M.Tech, MSc, PG Diploma, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1349168
Job Category Diploma , Tech Support
Locality Address
State Uttar Pradesh
Country India
About Company
Leading MNC
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