Tech Support Executive Jobs in Mangalore - Diya Systems Mangalore A Glowtouch Company.
Job Description
JD:
- Troubleshoot a variety of technical and non-technical issues that customers experience with their web hosting plans and services.
- Provide technical support for level-one escalation issues via the help desk.
- Should multitask and meet specific goals set by supervisors and the management.
Eligibility Criteria:
- Excellent written and verbal communication skills in the English language.
- Ability to work well with a team in a fast-paced, constantly changing environment and follow instructions from supervisors and senior colleagues.
- Outstanding customer service skills and a dedication to provide a great customer service experience.
- Reliable to work in rotational shifts and to complete work as per expectations.
- Ability to multitask and meet specific goals set by supervisors and management.
Job Particulars
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id505806
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Karnataka
Country India
About Company
At Diya Systems, we’re more than a company. We’re a family of 1,500+ people working together to delight our clients and better our community. Since 2001, we’ve grown from a small start-up to a 6-time Inc. 5000 company with clients on six different continents. And even though we are already one of the largest tech companies in Mangalore, we are not ready to stop growing.
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