Tech Support Executive Jobs in Mohali - DevelopTech IT Solutions Pvt. Ltd.
Job Description
- Responsible for providing telephone and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
- Sales and Delivery of Technical Services and Support for major Brands like Apple, Dell, IBM, Lenovo, Acer and HP Etc.
- Troubleshoot and resolve client tech issues related to computers, routers, and printers. Removal of Virus and Malware intrusion Etc.
- Diagnosis & resolving of the hardware problems and troubleshooting.
- Verifies warranty entitlement and determines appropriate action.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting service.
- Experienced Sales Executive and Technicians.
Job Particulars
Education Diploma
Who can apply Experienced (1 to 2 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id312173
Job Category Diploma , Tech Support
SkillsTech Support
Locality Address
State Punjab
Country India
About Company
DevelopTech IT Solutions Pvt. Ltd. is one of the top most technical Support providers for brands like Apple, Dell, IBM, HP, Asus, Microsoft, Canon, Acer Etc. for small and big business and consumers in the United States. It is a team of certified experts and professional technicians who strive to provide the best services to the customers. We use our tools to cater to the needs of our customers and help them with each and every kind of technical issue. DevelopTech is the next-generation computer support service provider.
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