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Tech Support Executive Jobs in Pune - EXINICA LTD

Tech Support Executive

EXINICA LTD
experience-icon 0 Years
salary-icon 18000 - 30000 Monthly
qualification-icon B.Arch, B.Com, B.Pharm, BA, BCA, BE/B.Tech, BSc
location-icon Pune
Expired
Posted: 11 Dec 21
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Job Description

  • Answering customer inquiries and listen to their problems/asks
  • Troubleshooting customer reported problems – Remote support and On-site support.
  • Identifying root causes for the problems and taking corrective and preventive steps.
  • Installation of OS and software.
  • Providing training to the customer on software and solutions.
  • Product demonstration to customers.
  • Generating problem reports, logging issues, escalation of critical issues.

 

Required Skills:

  • Good reasoning and analytical skills
  • Good listening skills

Job Particulars

Role customer service tech support
Education B.Arch, B.Com, B.Pharm, BA, BCA, BE/B.Tech, BSc
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1368644
Job Category BSc/BCA/BBM , Tech Support , Sales and Marketing
Locality Address Magarpatta , NIBM Road , Nigdi
State Maharashtra
Country India

About Company

EXINICA LTD
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