Tech Support Executive Jobs in Vadodara - Agile Sampada
Job Description
Roles and duties:
- Working with customers/employees to identify computer problems and advising on the solution
- Logging and keeping records of customer/employee queries
- Analyzing call logs so you can spot common trends and underlying problems
- Updating self-help documents so customers/employees can try to fix problems themselves
- Working with field engineers to visit customers/employees if the problem is more serious
- Testing and fixing faulty equipment
- 0 to 2 years of handling technical queries in a CSR (customer service domain)
- You will be required to handle technical queries and issues and fixing them quickly so that the internal processes become smoother
- If you have your passport ready and you know your job in depth, then the employer will be happy to send you on official tours across the Globe as this is a European IT company.
- This company believes in growth of employees so if you are doing justice to your roles and duties, then there is plenty of room for personal growth.
Job Particulars
Who can apply Freshers and Experienced (0 to 1.5 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id590020
Job Category BSc/BCA/BBM , Tech Support , Analyst / Analytics , Logistics / Transportation
Locality Address
State Gujarat
Country India
About Company
Agile Sampada is an employment agency based in Vadodara, Gujarat.
We deal in both tech and non tech permanent positions across India.
We deal in both tech and non tech permanent positions across India.
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