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Tech Support Executive Jobs Opening in Alliance Web Solution at Sector 25, Noida, Sector 29, Noida, Sector 38, Noida, Noida, Delhi

Tech Support Executive

Alliance Web Solution
experience-icon 0 Years
salary-icon 10000 - 15000 Monthly
qualification-icon Certificate Course (ITI), Diploma, B.Com, BCA, BSc
location-icon Delhi, Noida
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Posted: 24 Jun 25
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Job Description

Responsibilities :

  • Respond to customer queries via phone, email, or chat in a timely and professional manner.
  • Diagnose and troubleshoot Email and Web Hosting issues.
  • Help in installation of Email for client via Phone, Email or AnyDesk.
  • Follow up with customers to ensure issues are resolved.
  • Invoice Generation: Prepare and issue accurate invoices to clients on a regular basis.
  • Renewal Reminders: Monitor client contract timelines and proactively send reminders for upcoming renewals.
  • Payment Follow-up: Follow up with clients on pending payments and ensure timely collections.
  • Client Telephonic Support: Address client queries and concerns over the phone, providing clear, courteous, and solution-focused assistance.

    • Requirements:

  •  Good communication and follow-up skills.
  •  Ability to manage and keep track of pending tasks and pending payments.
  •  Proficiency in Excel, Word and Google Drive

    • This position plays a vital role in customer satisfaction, retention, and the smooth functioning. The ideal candidate will have excellent troubleshooting skills, patience, and strong communication abilities, along with a sound understanding of work.


    More information about this Tech Support Executive Job

    Please go through the below FAQs to get all answers related to the given Tech Support Executive job

    1. What are the job requirements to apply for this Tech Support Executive job position?
      • Ans: A candidate must have a minimum of fresher as an Tech Support Executive

    2. What is the qualification for this job?
      • Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), B.Com, BCA, BSc

    3. What are the salary requirements for this job?
      • Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This Tech Support Executive is a Full Time in Noida, Delhi.

    4. What is the hiring Process of this job?
      • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

    5. This Tech Support Executive is a work from home job?
      • Ans: No ,its not a Work from Home Job.

    6. How many job vacancies are opening for the Tech Support Executive position?
      • Ans: There are immediate 1 job openings for Tech Support Executive in our Organisation.

    Job Particulars

    Role customer service tech support
    Education Certificate Course (ITI), Diploma, B.Com, BCA, BSc
    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment TypeFull Time
    Job Id2702104
    Job Category Diploma , BSc/BCA/BBM , Tech Support
    Locality Address Sector 25, Noida , Sector 29, Noida , Sector 38, Noida , Sector 50, Noida, Sector 62, Noida
    State Uttar Pradesh, Delhi
    Country India

    About Company

    Alliance Web Solution
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